There is a grace period of 2 hours after the rental time ends for the drivers to return the car. Drivers are expected to return the car on time, but sometimes they run late. Drivers are responsible for retaining regular communication with the car owner.
Drivers receive a text before the end of the rental with an option to extend the rental in order to avoid being late in the system. If the driver cannot extend a rental due to inadequate funds, the driver must drop it off at the scheduled drop off time. DO NOT let your driver continue to drive without processing a proper extension; the insurance will not be updated until the extension is filed.
Note: HyreCar has the option to assess a $50 late fee every hour up to $200 per day if the vehicle has not been returned or the rental has not been extended. HyreCar also works with partner repossession agencies around the country to recover embezzled cars, if a situation does arise.