The owner and driver must take photos of the car odometer at the beginning of the trip. Mileage is set at a default minimum of 250 miles per day; owners can increase the allowed mileage or remove the cap. If the driver goes over the specified mileage limit, a fee of $0.25 per mile is assessed. The driver is responsible for paying the owner the excess mileage amount at the end of the rental.
If there is an overage and the driver doesn’t want to pay the balance, the owner must contact support within 24 hours and include the before an after images of the odometer. Hyrecar will review the request and, if applicable, invoice the driver and attempt to collect. If the driver has not made a payment within 14 days, HyreCar will submit a dispute with Fair Claims for arbitration on behalf of the vehicle owner.