Drivers experiencing issues taking photos during the background check process should:
3. Turn OFF the flash to prevent glares
5. Be patient, the images will be snapped once they come into focus
Note: Drivers submitting the background check on an android device may need to enable camera permissions within the device settings. For persistent issues in the HyreCar app, please contact HyreCar support.
Drivers that still cannot submit images through the HyreCar app can contact a support agent through one of three ways:
1. Chat with us at www.HyreCar.com
2. Call us at 866-688-6769
3. Create a Support Ticket via our Help Center